Privacy Policy
Blue Ferry Travel Personal Data Protection and Privacy Notice
Blue Ferry Travel is a registered trademark of BlueGo Travel Turizm Seyahat Acenteliği Dış Tic. Ltd. Şti. Our company attaches great importance to the privacy and security of the personal data of guests who use our services through our website (www.blueferrytravel.com). This Privacy Policy explains how the data collected by us, as the data controller, is used, stored and protected in accordance with the Turkish Personal Data Protection Law No. 6698 (KVKK).
1. Identity of the Data Controller
Your personal data is processed by BlueGo Travel Turizm Seyahat Acenteliği Dış Tic. Ltd. Şti., TÜRSAB document number A-18691, in accordance with the KVKK and relevant legislation.
- Trade Name: BlueGo Travel Turizm Seyahat Acenteliği Dış Tic. Ltd. Şti.
- Address: Yokuşbaşı Mah. Külcü Sok. No: 47 İç Kapı No: 35 Bodrum / Muğla
- E-mail: info@blueferrytravel.com
- Phone: 0543 834 35 35
2. Personal Data Collected
The following personal data may be collected while you use our services:
- Identity Information: First and last name, Turkish ID number, passport number, date of birth, gender, nationality.
- Contact Information: Phone number, WhatsApp number, e-mail address, residential address.
- Financial Information: Payment receipts, bank/EFT transaction recipient details. (Your credit card information is not stored in our systems.)
- Travel and Visa Information: Departure and return dates, ferry route preferences, visa-on-arrival and Schengen application documents.
- Transaction Security and IP Information: Log records, IP addresses, cookie preferences.
3. Purposes of Processing Personal Data
Your collected personal data is processed strictly for the following purposes:
- Issuing Greek Islands ferry tickets and completing ticket reservation transactions,
- Preparing and tracking visa-on-arrival and Schengen visa application files,
- Organizing hotel reservations, island tours and transfer services,
- Notifying relevant port authorities, customs officials and official bodies as required by law,
- Carrying out payment and invoicing processes,
- Conducting customer support and communication processes on a 24/7 basis.
4. Transfer of Personal Data to Third Parties
Your personal data is transferred to third parties only to the extent necessary for carrying out travel operations:
- Authorized ferry companies and port operators, to complete ticket issuance,
- Greek authorized consulates and Greek border control authorities, for visa-on-arrival procedures,
- Relevant hotel operators, for accommodation services,
- The Republic of Turkey Ministry of Culture and Tourism, TÜRSAB, the Police and legal authorities, in accordance with legal obligations.
5. Payment Information Security
In bank transfer/EFT and payment transactions made through our site, the recipient name appears as our official company name, “BlueGo Travel Turizm Seyahat Acenteliği Dış Tic. Ltd. Şti.” Financial transactions related to payments are carried out through infrastructures with high security standards. Credit card information is not held or stored in our systems.
6. Data Security and Retention Period
Your personal data is protected by administrative and technical security measures against unauthorized access, loss, breach or misuse. Your data is retained for the mandatory retention periods stipulated in legislation and, upon expiry of such periods, is securely destroyed or anonymized.
7. Rights of the Data Subject (KVKK Article 11)
Pursuant to Article 11 of the KVKK, as a data subject you have the following rights:
- To learn whether your personal data is being processed,
- To request information if your personal data has been processed,
- To learn the purpose of processing personal data and whether it is used in accordance with its purpose,
- To know the third parties to whom personal data is transferred domestically or abroad,
- To request correction of personal data if it is incomplete or incorrectly processed,
- To request deletion or destruction of data in accordance with KVKK legislation.
8. Contact and Applications
For questions and requests regarding this Privacy Policy or your rights under the KVKK, you may contact us:
BlueGo Travel Turizm Seyahat Acenteliği Dış Tic. Ltd. Şti.
E-mail: info@blueferrytravel.com
Address: Yokuşbaşı Mah. Külcü Sok. No: 47 İç Kapı No: 35 Bodrum / Muğla